At HafeezCenterOnlineonline.pk, we believe in originality, We only sell pin-packed PTA Approved Phones. Each and every product you find at HafeezCenterOnline.pk, whether it’s for Rs. 200 or Rs. 200,000, is 100% genuine & original.
FAQs
SHOPPING INFORMATION
Are your Products Genuine/Original?
Where are you Located?
You can enjoy shopping at Hafeezcentreonline.pk Head office, where you can self pick your Product
31-A1 Johar town Lahore
While we try to get your product into your hands as fast as possible, all online orders usually take 24-72 hours to be there. In extremely rare cases, such as when we specially import a product for you, it may take up to 5 working days.
Do you have an Exchange Policy?
Our return policy allows you to exchange a product in two cases:
1) If received a wrong product.
2) If received a defected/damaged product.
However, to complete replacement of your product, the product should be:
• If a wrong/ defected/ damaged product is delivered, we will get it picked up for free.
• The product should be sealed in its original product packaging.
• The product should be unused and the packaging should not be damaged.
• Do not put tape or stickers on the manufacturers box.
• The exchange request should be made within 72 hours of receipt of the delivery package.
• Once the wrong product is received by us, we will dispatch the correct product within 5-7 working days.
• We will expedite exchange once we have received and inspected the product
Products cannot be returned or exchanged if the package is opened or damaged.
• All the accessories are without any warranty and will only be exchanged if the box is not opened.
• It is important to print out and paste the return label on your return parcel to avoid any
inconvenience/delay in process of your return.